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Please send us a message using the form and we will get back to you as soon as possible. If you have custom inquiries like multi-unit bookings or questions about a property or a stay, we are ready to answer all of your questions.

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Frequently asked questions

  • Can UPKEY rentals accommodate large groups or corporate retreats?

    Yes, our homes are ideal for group stays, including large families, corporate retreats, and group getaways. With spacious living areas and multiple bedrooms, we can accommodate groups of various sizes comfortably.

  • What kind of linens and bedding can I expect during my stay?

    Every bathroom in our vacation homes features clean, hotel-quality linens, towels, and premium bedding to ensure a comfortable and luxurious stay.

  • How do I check availability and book a rental home with UPKEY?

    You can check availability and book directly through our website or by contacting our reservation team. Simply select your desired dates and property to begin the booking process.

  • Do you offer any additional services during our stay, such as housekeeping or concierge services?

    We strive to make your stay as comfortable as possible. While standard housekeeping is provided before your arrival, additional housekeeping services and concierge recommendations can be arranged upon request. Please contact us in advance to discuss your needs.

  • How close are UPKEY rentals to local attractions like Natural Springs and downtown Gainesville?

    UPKEY vacation homes are conveniently located just minutes from downtown Gainesville, natural springs, the University of Florida, and major hospitals, making it easy to explore local attractions.

  • What amenities are included with UPKEY vacation rentals?

    Our homes offer a range of amenities, including large pools, spacious backyards, outdoor seating areas, free parking, and EV chargers. Amenities may vary by property, so please refer to the specific listing for detailed information.

  • Are UPKEY vacation homes pet-friendly?

    Some of our vacation homes are pet-friendly, but not all. Please check the individual property listing or contact us directly to confirm if pets are allowed in the home you're interested in.

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